Contact and Help
Get in touch
- Email: [email protected], for account problems, privacy requests and anything else.
- Discord: join the Snipe Finder server to ask other users and the admins.
Never send your password to anyone, us included: we'll never ask for it.
Common questions
I'm not getting any listings.
An alert needs somewhere to send them: turn on browser notifications or email alerts, or join the Discord server. New alerts only send listings that go up after you create them, so it's normal for them to be quiet at first. Your dashboard shows when each alert was last checked, and whether anything is stopping it.
How do I pause, change or delete an alert?
Use the buttons on each alert on your dashboard, or in Discord press Manage my alerts in your private alerts channel, or run /alerts.
I've reached my alert limit.
Your tier sets how many alerts you can have and how often each is checked. Everyone starts on the Free tier, and we can move you to a higher one if you need more. Paused alerts count toward your limit, so delete any you no longer need. If you still need more, email [email protected] or ask in the Discord server, and tell us what you're watching and how many alerts you need.
I forgot my password.
Use Forgot password on the sign-in page, or sign in with Continue with Discord if your account has Discord connected.
How do I delete my account?
In Account settings. It deletes your alerts and Discord channels too. See the Privacy Policy for what's kept and for how long.
Is Snipe Finder part of eBay?
No. We're an independent service, and links to eBay are affiliate links (see the affiliate disclosure).